Bests & Worsts Reviews from Amazon

Despite the bad reviews saying the software was buggy, I thought that I would be fine. I thought that because I have been a quicken user for over a decade and am extremely tech savvy, that I could work through any problems. I also thought that this was an incremental upgrade that probably would work at least as well as other R1 releases from years prior. Quicken proved me wrong -- very wrong. I upgraded from 2013 for the mobile app and the credit score. Two weeks in, we still can't get either feature to work. It appears that I am being punished for being an intuit user for many years with different products, because the software thinks there is a duplicate ID. I can't get Intuit to just delete the duplicate intuit IDs. I have contacted quicken support by email and by chatting, but they have not been able to fix the issue and never get back to me with a resolution after escalating it. Intuit also got rid of phone support (because they don't value their customers), so you end up chatting with someone who is clearly chatting with 4 other people at the same time. Honestly, I regret my purchase, and I recommend that you not upgrade if you can avoid doing so. The features are simply not worth the price of the software and definitely not worth your time.