Bests & Worsts Reviews from Amazon

Complete trash, tested with paper towels at 5 feet depth for 30 minutes, and no water got in, I was more than careful to triple check all seals prior to submersing it in water. Then I used for 15 minutes with my new Canon 6D and L lens and it worked without leaking. Seeing my screen, focusing, and pressing any buttons are near impossible to do once your camera is inside. Then I went back out to do some more shooting and I noticed water inside the housing. I immediately opened the bag and pulled my camera out. Water filled the bag and got inside my new $2000+ lens and surrounded my camera. After drying them both in rice for a few days they are both destroyed. Camera is dead with no signs of power and the lens focus and inner coatings are done. After getting over the loss of my camera, I filled the bag with air and found where it was leaking. Water was NOT coming in the zipper or the lens mount (where the photographer can open the bag) but rather on one of the plastic seams where the user is NOT ABLE TO OPEN, so this was not a user fault but rather a manufacturing problem. It leaked only at 2 feet depth. DiCAPac say once you test with paper towels and see no leaks, they are not responsible for any problems, this makes sense if you poorly close the bag yourself, but my leak was not a result of that. The bag must have been on the edge of failure right from the get go and as soon as it was moving around in the water it broke. I am trying to seek any sort of compensation but poor customer service, unacceptable.