Bests & Worsts Reviews from Amazon

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611
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ranked #25,652 most helpful out of 571,544,897 reviews
★☆☆☆☆
Absolute worst customer service ever
Absolute worst customer service ever, I have been using my Amazon Store card for some 5 years now with never a hitch, I guess they changed hands and the current bank is HORRIBLE. I contacted the "customer service" people and have never been more put off by a company ever. They just didn't care. Amazon the company has made mistakes and when asked about they always step up to the plate, This Bank they use to service their customers DO NOT have the same customer mindset. I think GE was the previous bank servicing the accounts I never had a problem with them. I explained to the "customer Service" person that if they couldn't make good on this concern I most likely was going to close my account, He just said OK and told me what I had to do to close an account, NEVER even tried to save a customer! I called back spoke top someone else hoping to get a fresh mind on the problem, I told them of the problem and all that rep said is "this is how you close your account, anything else I can do for you. That's what a customer is worth to Synchrony Bank .... NOTHING. If you want to finance a Amazon purchase, go get a credit card somewhere else and use that, DONT GET A AMAZON STORE CARD from Synchrony Bank!!!!
March 2016 · Unknown
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