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Big Fish Casino is watching YOU!
Yesterday my suspicions were confirmed: Big Fish Casino employees monitor the games, and very likely manipulate the odds for a specific "table" for a period of time, posing as a Player. "Kristie," got an incredible number of scatters in a short period of time at the Mad Mouse Slots "table" I joined. Players were delighted. I'd seen it before. As "Kristie" left, she said in Chat (not verbatim, wish I'd copied it), "How's playing on 3 devices at once working out for you? You're not getting scatters. Good luck with that, MyPlayerName."
The only way s/he could have known is if s/he had access to real-time Internet traffic monitoring of that specific table. S/he had access to the IP addresses of players, and likely all activity statistics. Maybe an extremely technologically sophisticated player could have managed a packet sniffer to access that data. I doubt it as much as I doubt a single player could "hit" what is essentially the jackpot many, many times in a short period of time. My best guess is this was a BIg Fish Casino employee. I controlled (or at least thought I did) 3 of the 6 virtual players. 3 players were winning consistently, my 3 were not.
Add to that a current Big Fish Casino job ad on Linked In for "Senior Manager, Customer Relationship Management." "...monitor the play...Build a comprehensive database of well-organized player information (playing habits, desires, and demographic info) from which to orchestrate highly customized guest interactions..." are among the many duties to "encourage loyalty, monetization and advocacy."
Probably there's nothing illegal in these practices, but non-disclosure of business practices to unsuspecting consumers is at best an aggressively unfriendly activity. Real casinos are regulated, apparently online casino-like "games" are not. The data collection, real-time, "orchestrated guest interactions," serve the single purpose of making money for Big Fish.
Like some other reviewers, I've subscribed to and owned a number of their mediocre but affordable downloadable games for a few years. But I don't like being manipulated real-time by real people. Even if you never spend a penny to purchase "chips" and other expensive goodies for the "free" Big Fish Casino games, I hope, if you play, you know you're a sucker nevertheless. Be Aware, and Beware.
On the two mobile devices I use, the Big Fish Casino apps crash frequently. On the two computers I use, some of the games don't work correctly (no sound, odd video, etc.) playing with either web browsers or with the application downloaded into Big Fish Game Manager. On all devices, the Big Fish Casino network connection is intermittently, but frequently, painfully slow.
Disclaimer: the above are my personal beliefs and opinions based on evidence I have gathered.
January 2014 · Unknown