Bests & Worsts Reviews from Amazon

I received this 900F as a replacement after having THREE 900E's fail. The Sony customer support experience is infuriating. Three-four weeks between each replacement TV. So many factory resets, updates, and such that I bought a USB keyboard to type my login credentials quickly. I have it plugged into another surge protector so I can more easily unplug and plug it back in again. This 900F now randomly powers off; upon turning on it has to boot android again which can take over 2 minutes. Rather inconvenient when just trying to watch TV. I have been waiting for a resolution from Sony for two weeks now. All four TV's I've had drop network connectivity and want to run the wizard EVERY SINGLE boot and wakeup; they are plugged into a gigabit switch directly! The HDMI ARC function on the TV is weird as well; it never consistently sends audio to my Anthem receiver, even when it says "switching to external speakers." I have to use optical out and even then the TV wants to use its internal speakers every so often. Complete garbage. I really wanted to like this TV. It's gorgeous and the picture is mind-blowing. Unfortunately, the software and customer support are awful. Avoid.