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★☆☆☆☆
Only 1 function works - Turns off TV ... nothing else works as advertised
We just installed an LG Smart TV and LG Washer/Dryer. All purchased for the full smart home experience. We have so many other smart home features integrated with Alexa and working fine (GE light switches, Schlage Connect front door lock, Honeywell thermostat, U Moen shower system, window blinds and several other features). So, troubleshooting the occasional glitch in initial integration is par for the course.
However, LG completely falls flat on its face. Their "smart" appliances are only that in name, not in fact. Despite cycling through repeated efforts of integration (deleting and reinstalling skill, deleting LG account and re-creating, etc) this app would never integrate with Alexa aside from the ability to turn off the TV. The rest of the time the "TV is unresponsive".
Likewise, the washer and dryer fail to be identified and linked with the LG account.
LG has a very long way to go to actually turn this into a working product. They should not be advertising these half-baked features and selling expensive appliances under false advertisement. They have the deep pockets to develop these features correctly before release but they really have not.
Do not buy LG if you are wanting the smart home integration experience. You will be severely disappointed.
September 2018 · Unknown