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165
people found this helpful, as of 2023
ranked #202,818 most helpful out of 571,544,897 reviews
★☆☆☆☆
Left side plastic has broken (Good but needs better designed ear gels to be great)
I tried these in an effort to find a good solution after trying and returning others which suffered from poor Battery Life (way less than advertised) and poor reception. The Level U is good, but the Ear Gels are not. Even with the Hook version they do not stay seated and without fitting into the ear canal produce almost no bass and no volume, and they fall out way too easily. But when I could hear them (pressed into my ear) they sounded pretty good and overall the Level U performed well compared to others. So I thought if I could replace the ear gels with something more suitable for sound and comfort they could be worth keeping. The solution I found after searching for a few minutes are YurBuds “Enhancers Size 5 Medium Occluding” which arrived today. These cost $10.83 ordered from JBL and shipped to my work for 2 pairs and actually fit over the Level U size '1' ear gels (too loose without), fit into my ear, stay in my ear, and deliver the full sound and bass available from this headset. Without these ear gel 'Enhancers' walking around outside with the volume all the way up (due to the absolutely STUPID Android volume restrictions) I could barely hear what song was playing. Now there is plenty of volume and bass - the way they should be. 2016.03.29 UPDATE So this morning as I was sliding them around my neck I heard a 'snap' on the left side. Taking them back off the left side where the wrap around portion flexes has broken in front of the rubber portion. This is ridiculous considering I've never opened them up more than I needed to get them around my neck since the flexible has always felt like a weak spot, and today it proved it is. I put them back on and they still function but its only a matter of time before the rubber lets go and the left arm falls off. Not very impressive construction considering how gently I've used these. Since the warranty is 1 year I will submit a claim but after reading the warranty language disclaimers they'll probably respond this was somehow MY fault. NOT HAPPY ABOUT THIS. I noticed a few weeks back they now make a Pro version with proper ear gels, but $80 bucks? C'mon. Not worth it. Guess I'll try an LG version while I send these in for repair.
August 2015 · Electronics
the product in question
SAMSUNG Level U Bluetooth Wireless In-ear Headphones with Microphone, Black Sapphire
4.1★ · 9,240 ratings, as of 2023
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