Bests & Worsts Reviews from Amazon

Once I realized this ladder was impossible to position on my house fully extended and that it is way too flimsy and unsafe, I went to break it down to ship back to Amazon. When I hit the release buttons on the extension, it went into a total free fall. I guess I assumed that it would be engineered to have a safety stop built in. It doesn't. My foot became the safety stop (see pic). Please buy something else.