161
people found this helpful, as of 2023
ranked #204,227 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Poor product, poor support
Everything worked fine for a month and a half. Unfortunately, after about 5 uses it will no longer turn on. Battery charges fine, no obvious damage, just won't turn on anymore. Of course this happens 2 weeks after the 1 month return period. Called their customer support and was told to bring the unit up to a local service center. Looked up the address only to find it has been closed down. Should have looked it up before the weekend because B&D support only works M-F 8-5 EST. Will have to wait until Monday now to even figure out what I should do next.
Very disappointed this product failed so quickly and even more disappointed in the limited support. Wish I could just return the product and get my money back. At this point I feel like I'm just going to be out $90+ which is really unfortunate.
Will update this post of anything changes.
July 2018 · Patio Lawn and Garden · verified purchase