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667
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ranked #22,009 most helpful out of 571,544,897 reviews
★★☆☆☆
Software needs work.
I really wanted to like this product, but it comes with some flaws. Several actually. I feel like this product could benefit from several improvements, and perhaps not so much as the unit itself, but the ring app for Mac and the smart phone. My #1 issue during the installation was that the bolts that were provided were too short. I had to reuse the old ones. #2. I wish it could come with WIFI and ethernet ports. We have a larger property so the signal on one end of the house can be unstable. #3. Ok, software needs major work. The light scheduler does not work. Our lights were on a schedule to turn on at 7pm and turn off at 11pm, they do come on, but the ring app will never turn them off. Also if there is movement the lights come on, but they don't turn off after the designated time of 15 minutes. My other problem; and this is a big deal for me is that I can view only one camera at a time. I can understand this on a cell phone, but on a desktop computer I want to see video from all cameras installed. The application will tell you to close one feed before you can open a feed from another camera. The reason why I'd like to be able to see video from all my ring cameras is because I want to have the ability to track my kids around the house. Some might be on a swing set while others could be riding a bike in front of the garage.
October 2017 · Electronics · verified purchase
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