Bests & Worsts Reviews from Amazon

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504
people found this helpful, as of 2023
ranked #35,909 most helpful out of 571,544,897 reviews
★☆☆☆☆
3 month warrenty and hot glue welding!!! Piece of junk, literally.
I bought this CD player even given the negative reviews, as I wasn't giving it to kids and it shouldn't break if I didn't do anything to it. Right? WRONG. The CD Play states it was manufactured September 2016. I bought it in November 2016. It died June 15th, 2017! This was a total life span of 9 to 10 months. I was listening the radio and the sound went off. I thought the radio station had stopped working, but it quickly became clear that it wasn't getting power. Given that it had never been dropped and it was less than a year old I called the manufacturer. The Jensen representative told me it is only a 3 month full warranty. Had I tried using batteries? After 3 months, you have to pay $20 for them to even look at it and possibly replace it or fix it. The CD player only costs $24, so this is a good deal for them. She was willing to send me a new cable in case that was the problem. I got the cable today and it wasn't the problem. The problem is the extremely poor manufacturing. No longer worried about voiding a worthless warranty I took the CD player apart and figured out why it is so cheap in cost and construction. Most of the internal parts look like they fell off of the back of a truck. They are scuffed and poorly made. Rather than weld the wires they used hot glue. (To make it easier to fix when, not if, it breaks?) I would say it was some sort of industrial "special glue," but if it looks, smells, and behaves like hot glue it probably is. It even has the little strings of glue between application sights. (See pictures.) At least three locations use thin cardboard to hold the parts in place. The motherboard does have some welding, but it is some of the worst I have ever seen and isn't uniform. I am no longer amazed that it broke within 10 month of manufacture. I am shocked that it survived this long. Even sitting on my desk must have been a strain for it. I suggest you don't waste your time, desk space, or your money on this items. If you bought it and it still works, it is just a matter of time.
July 2017 · Electronics · verified purchase
the product in question
JENSEN CD-490 Portable Stereo CD Player with AM/FM Radio and Aux Line-In, Red and Black
4.2★ · 7,146 ratings, as of 2023
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