Bests & Worsts Reviews from Amazon

according to people

1,059
people found this helpful, as of 2023
ranked #9,407 most helpful out of 571,544,897 reviews
★☆☆☆☆
No True Warranty
I bought this "protector" about a year ago about one month before I bought my $3,000 projector. I thought about protection before I purchased my projector because it was very important I didn't lose what I spent my hard earned money. The warranty claim of Belkin and great reviews were hard to pass up...and a hard lesson that words on a piece of paper do not mean much. "The Story": One night I was watching TV on my projector when a storm rolled in and lightning struck near by. The lights in the room went out then back on within a second. The audio through my receiver was still playing along with the DVR, all of which was on a separate surge protector. The projector, however, never came back on, it was dead, the surge protector was still on...both lights still going as if nothing happened. In my home I have 3 TVs, 3 computers, 2 A/V receivers and several more expensive electrical components on multi-outlet surge protectors...*nothing* was touched except for the projector on this dedicated single-outlet surge protector. The claim to Belkin was sent in within the 15 days required, along with the surge protector (still working), the purchase receipt of both the protector and projector to show the sole purpose of the purchase was for just such an occasion. Also sent to them was the professional repair diagnosis and repair estimate ($1,500 parts alone), the power supply was dead as well as the main circuit board. This was also proof the damage occurred through the outlet and not some magical event. Belkin ran their tests and simulated *minor* surges and found no issues and therefore were not liable. They even sent back the exact protector so I could continue to use it...very thoughtful... Long story short, don't *ever* expect to make a claim with Belkin and receive compensation for a failure to protect your equipment. There is no honor in this company and I will *never* buy Belkin again. I have never had a failure before and I hope no one has to go through such an expensive trial and error as I have.
April 2014 · Electronics · verified purchase
worser bester