Bests & Worsts Reviews from Amazon

I had to come back to review the slippers after about a month of wearing them. Overall it is a great idea and just plain simple but ever since I bought these the stitching that holds the leather to the sock has been coming undone. So to fix this I cut and singed each string to stop it from completely unraveling but to be honest, I can't keep up. So I thought not a big deal I will make due and maybe reach out to the company if it gets worse, which it most definitely did. The actual knitting for the sock began to come undone but believing in their marketing about being the slipper for the astronauts and guaranteed quality I thought no big deal, everyone has a fluke every now and then. Here is the best part, I reached out to their customer service and explained to them what was going on and expected them to at least take the time to either ask for pictures or just replace the product.....again this was definitely not what happened. I got a cut and paste reply that said I had to email them one slipper and 5.00 dollars for the return of either my single slipper or the new pair. Once they receive the slipper they would take it and have their quality lab review whether or not it was their fault and make the decision to either send me my slipper back (on my dollar) or a new pair.So to wrap this all up, the trim in the slipper is awful and cheap leather, the customer service is useless, and the quality is junk and not backed by the company. spend 40 + on these or just go buy something at a J.C. Penny for 10 dollars and those will at least last you longer.