Bests & Worsts Reviews from Amazon

I love the watch! I would give it 5* but I can't because I can't use it. I somehow lost the charger. Amazfit does not sell chargers. The response I got was "there are several 3rd party sellers on Amazon that sell chargers". I have purchased TWO and returned them both. They do not fit the BipS. I have looked carefully since those two and can't find one. I'm attaching a picture of the back of the Bip (via internet) and my pink BipS. Notice a difference?? Yep! A square or a circle. A circle doesn't fit into a space for a small square plus the contact points are in different places. I have called customer support and left a detailed message and my number 2x and no return call in over a week. I have searched their site for an email, all I can find is "feedback" and it asks how you like the new app. No contact info. How did I get their phone number you ask? I purchased support through Amazon and they gave it to me. BTW, that is not super helpful other than getting a number to the company. Maybe they can give me an email. Or better yet, they will respond to my comments here.