Bests & Worsts Reviews from Amazon

Bought the 9 tray dehydrator with timer from the factory. I have gone through 2 fans. the first fan stopped working about 16 hours into operation. The second fan stopped working about 1 hour into operation. The second fan was really noisy and didnt sound right from the start. I am now waiting for a whole new back assembly with a new fan and heating element and all. What a joke I bought this Dehydrator because i couldnt find any negative reviews on it. I will wait to see if this new piece will fix the dehydrator or not if now im going to throw the thing into heavy traffic. when it was working it worked great i made some darn good jerky with it. Customer service has been good. I am thinking i just got a bad dehydrator but if this replacement doesnt work i will move my rating to a 1 star. If it does work i will move it to a 3 star. I always try to do alot of research before i buy a product and try to buy the best on the market for the money. So it was a real kick in the nuts to have this supposedly great product take 2 dumps on me. not too happy right now but will update when the replacement parts come in. *************************** **UPDATE** Excalibur sent me a whole new back piece to the dehydrator no questions asked. I put the replacement part on and let it run on high heat for 16 hours. No problems. I made some beef jerky and the dehydrator was used for 8 hours on high heat. Beef jerky turned out great. Once I removed the Jerky from the unit I tried turning the unit back on. The heating coils got red hot but no fan for the third time.