Bests & Worsts Reviews from Amazon

I was unable to print the card. Tried time and time again. Finally called Customer Service. Representative was extremely cordial and tried everything she could think of but after probably 2 hours was unable to rectify problem. I eventually emailed it to my daughter and she was able to print it without any problem. It was very frustrating to say the least. A couple of weeks in the works before I finally got it resolved.