Bests & Worsts Reviews from Amazon

Every Seagate HDD I've ever purchased has failed. That's maybe a dozen or so over the years, and I just stopped buying them. I've bought SSDs (SATA, M.2 NVMe, m.SATA, and even IDE or DOM), and none of these have ever failed. I've cycled them out as they've gotten older, but I've never had a drive fail. Between my home office and all the tech stuff I do, this is in the hundreds of drives (almost all Samsung, with some Crucial/Micron and Sandisk mixed in). Since SSDs are so reliable, and these drives are backed with a 5-year warranty (and good reviews). I thought it would be a fine purchase.... until it failed a mere few months later Seagate: - made the RMA process a pain - I had to pay for the RMA shipment, even though Seagate sold me a premium drive that was faulty (just outside the Amazon return Window and AMEX window) - Seagate confirmed receipt of the drive, and hasn't sent a new one - two weeks later - I have no idea when I'll receive a new drive - it's difficult to reference the RMA and get any updates or human contact In the past, Western Digital or other companies ship a NEW drive, take your credit card number, and ask you to send the drive back as they ship the replacement. As long as they receive an undamaged drive, you don't get charged. This is awesome. Seagate is the polar opposite experience. Never again! I read the fine print, and it sounds like Seagate sends a REFURB to replace your failed NEW drive. I didn't buy a refurb - I bought a new drive. Send me a new drive to replace it. This is what I get. So after decades of working on friends' and family's computers and telling them to never buy Seagate, here's the Montezuma's Revenge: my "premium" NVMe with 2TB of my favorite games just up and dies. I had to go to Best Buy to test another drive in the slot, and sure enough, that worked fine. Seagate: never again