Bests & Worsts Reviews from Amazon

This review is specifically for setup. As many others have complained about NordicTrack really goes above and beyond to try to scam customers with the iFiT subscription. I paid through Amazon to have my treadmill assembled for me. The tech left the treadmill with all the notices on the display to activate iFiT in order for the treadmill to function. The treadmill will literally be locked and unable to operate. I had already read reviews stating that this could be bypassed by holding down the iFIT button for a few seconds. The tech claimed that the company must have disabled this feature and showed me that holding it down wasn’t working. He told me I would have to sign up and then left without the treadmill operating. After a few hours of reading through the manual, going on the website, and trying to connect to both Amazon and NordicTrack customer service with no luck I finally found one random review that mentioned the Safety key/cord. Holding down the iFIT icon will only bypass the subscription if the Safety key is in place. Well mine was no where to be found! I went out to the trash and found it in the packaging at the bottom of the trash that the tech had offered to remove. I really have to wonder if it had been thrown out intentionally. As soon as I put the key in place I was able to bypass iFIT and operate the treadmill in manual. Shame on NordicTrack for misleading customers with a forced subscription and for not making it clear in the manual or customer support info that it is not required. I will be thinking twice before purchasing a NordicTrack product!!