Bests & Worsts Reviews from Amazon

Bought this machine less than two months ago. I only used it a few times. I was sewing on it today, and when I pushed down the reverse stich lever it went in reverse but now the lever seems different and the machine will no longer go forward. I tried turning the machine off, but no luck. I can't believe it broke already!!! The only service center is a couple of hours away and you cannot ship it to them.