Bests & Worsts Reviews from Amazon

I recommend against buying TP-Link products. I'd had a couple other small TP-link devices in the past and they worked fine, so when buying a USB wifi adapter I chose a TP-link item for that reason. However, my wifi adapter stopped working after only a few weeks of use (definitely a hardware issue with the adapter itself) -- and that would be fine, defects and errors occasionally happen, I totally don't hold the occasional flawed product against a brand! -- but then my attempt to pursue a replacement or refund through Amazon didn't work and I was told to contact the brand directly for warranty replacement. I did so, and the process is LUDICROUSLY artificially complicated. First I had to talk to an agent about the specific issue, then register the product on their site, wait for them to validate that registration, then open a warranty request, and then (after over two hours of my time spent on these excessive and unnecessary processes) I learned that they wouldn't just need me to send the original product back (I expected that part), but in fact that it would be at my own expense and they wouldn't even provide a shipping label. That's bonkers. I won't buy TP-link products anymore and I recommend against buying from any company that doesn't have the integrity and modernization to stand by their products and make replacements/refunds an easy process for customers. It's not my fault the product was defective, and I shouldn't have to jump through several hoops and pay extra money just to have the company correct *their* error. Their hardware may well generally be fine, and the customer service agents were perfectly kind and informative and professional ... but the company's return policies are stuck in the 1990s, and that's just not good enough. There is no place for a company like that to compete for business in this day and age. Don't buy TP-link products until/unless they modernize their service processes appropriately.