Bests & Worsts Reviews from Amazon

CAUTION - Per Kraus (the manufacturer), they do NOT recommend that this sink be installed in a LAMINATE countertop. I bought one of these about 3 months ago as I'm remodeling my kitchen and putting in all new cabinets and counters. It was well-packed and I opened the box and checked the unit for damage when it was delivered. It was fine. My project has been going slow because of delays and other problems beyond my control. My counters (laminate) are now in and I opened the box again yesterday and took out the sink getting ready to install it. But in looking at the sink, I had a question regarding the attachment of the mounting clips. I did NOT receive a Kraus installation guide with the sink - only a template and a Kraus product use and care guide showing a bunch of "do's and don'ts". There was nothing in the "don'ts" section about their not recommending that this unit be installed LAMINATE countertops. So I jumped onto Kraus' website and found a January 2018 installation guide for my sink. As I reading through it, it clearly stated that they do NOT recommend that this sink be installed in laminate countertops which is what I was getting ready to do. When I bought my sink, I thoroughly researched everything I could find including information, specs and reviews on several of the big-box store websites. I read NOTHING that indicated that this drop-in unit should not be installed in a laminate countertop. In fact, almost everything I read said that you SHOULD use a drop-in unit like this one for laminates and definitely not use under-mount ones. I even found videos on the web showing how to install other manufacturer's very similar stainless sinks into a laminated top. So I jumped on the phone and called Kraus' customer service department at 1-800-775-0703 and asked them what the exact problem was installing this sink in a laminated countertop. I was told that most laminate edges are not strong enough to hold this sink. I then told the Kraus rep that, in my opinion, that this information should be clearly stated in the product description info area on their seller's websites and pointed out that one big box store's description of this item said "This versatile sink can be mounted into kitchen counters made from solid surface to LAMINATE materials". Although Amazon's description doesn't say that, it's obvious looking at several of their reviews that some of their customers have installed these sinks into laminate countertops. Had I known that information when I was looking for a new sink, I would definitely not have purchased this one. The Kraus rep pretty well told me that this was not THEIR problem and that I needed to address the issue directly with Amazon or my actual Amazon seller who was Build.com. So I called up Build.com and told them what Kraus had said about this unit. The Build.com rep was very helpful, cordial and understanding, and he told me that they sell many of these units and this is the first time he'd ever heard of any problems of this nature. He even jumped on the web and checked out Kraus' installation guide to confirm what I was telling him was correct. He apologized and said he could understand why I was upset. In fact, he put in a request to have the information on this unit updated on their website asap to include this. I asked him if I could perhaps exchange the unit or something, and he asked me when I bought it. Unfortunately, while they have a pretty liberal 60-day return policy, I was outside of that time-limit, so he apologized again but said his hands were pretty well tied. He suggested that since this is a very popular seller, that I try to sell it on Craigs List or something. I'm not trying to write a book here, lol, but I think this is something that I definitely feel all potential buyers should be made aware of as I'd almost bet a number of them have laminate countertops. Like I indicated, I would NOT have purchased this item if I had known that but now I'm stuck. Don't end up like me.