103
people found this helpful, as of 2023
ranked #251,462 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Customer Support Goes To A Full Voicemail; Stopped Working After 3 weeks
Man, I LOVED this product when it first arrived. Nothing else like it on the market and it worked incredibly well. However now after three weeks of regular use, it jams up while trying to clean and makes a clicking noise while attempting to rotate. I called customer support where they are supposed to offer a 1 year warranty and it went straight to a full voicemail box. Absolutely horrible for a product costing $600.
the product in question
PETKIT PuraX Self-Cleaning Litter Box, Scooping Free and Automatic for Multiple Cats with Mat, xSecure/Odor Removal/APP Control
3.7★ · 1,945 ratings, as of 2023