Bests & Worsts Reviews from Amazon

As first-time parents, safety and security are our top concerns. This made a video doorbell very appealing to us. After a ton of research we decided the Ring Video Doorbell 2 would be the best choice. When it works, the Ring delivers decent video and audio and picks up motion without a problem. Emphasis on "when it works." Despite our internet running at 300mpbs or faster, our Ring struggles to pick up a solid signal from our router, which is no more than 15 feet from the RING. The several times I've contacted the Ring support team they've been very friendly. They even sent us a signal boosting Chime Pro for free to help with the signal problem. Unfortunately this only made the signal worse according to the support team. Because our Ring receives a poor signal from our router, it often struggles to connect - failing completely in many cases. It even fails to capture motion because of this. Even when it manages to detect motion, it often doesn't record any kind of motion event footage, as the signal was too poor. Fortunately we live in a fairly safe neighborhood, in a fairly safe town. This made it all the more upsetting when we came home to find someone's tools ON TOP of our Ring device. The person failed to detach the Ring, luckily. The real irony is that the Ring didn't even capture footage of the event due to its poor signal. Despite this, we now pay the $3 a month required to save our online footage - when it captures. We're out of the return window due to our many attempts to fix the device through Ring support. If I could do it over, I'd be tempted to send it back and try another brand. Everything else in our house gets a killer signal, so why this device can't get a signal from our router that's only 15 feet away is beyond me.