Bests & Worsts Reviews from Amazon

I was excited about this product as a replacement for the Brita pitcher I was using and was quite pleased when it first arrived and filtered as advertised. I was so happy with it that I even threw out it's predecessor after testing the water output and seeing that the Brita (which admittedly was in need of a filter change anyway) couldn't come close in filtration to it. The tap water at the time was reading 200 on the included meter and came out around 160 from the Brita and 0 with this. Goodbye Brita I found my new Pitcher! Or so I thought. Less than 3 weeks later the water developed an awful almost acidic taste to it, so I busted out the trusty meter they included and tested again. The water from the tap was at this point reading 180 impurities and after going through this filter is spiked to over 300! I dumped out the pitcher, rinsed it as well as the collection area for filtration and allowed it to filter again, I did this several times assuming the problem may have been some bad water that came through the pipes and still despite going in from tap water in the 180s was coming out over 300. Needless to say I was none too happy, a filters ability to clean the water may degrade overtime but in no way should it be making it worse than how it went in. I e-mailed the company inquiring as to how it is possible that their filters are making the water worse and if this was normal after such light usage (less than 3 weeks from a single guy who between work and working out isn't home much especially around the holidays, and the first week I filtered water through the Brita before pouring it into the collector in this unit!). My e-mail to them could have been accusatory or demanding of a refund or new replacement filters, but it wasn’t, it was simply a request for information to ascertain whether the filter may have been defective or if this was something to be expected. They never even had the decency to respond, thus I have no choice really but to assume that this is indicative of the lifespan of their filters which I'm not interested in paying for a new $15 filter every 2 weeks, further I'm so jaded I won't purchase a replacement filter on principal alone. Do yourself a favor and save your money, even a brita filter after a year of use would filter better than this would after 2 weeks, and I’m sure their customer service would at least take the time to respond as well to concerns aimed at the quality of their product.