Bests & Worsts Reviews from Amazon

I bought this in June of 2018. I like the idea of it not being a pitcher. It took awhile for the chemical taste to go away despite following the specific directions included. That's ok, I could handle that. What I can not handle is the fact that over the last 3 weeks it started to leak where the spigot is. Despite following instructions. We had to disassemble and try to adjust the spigot. The product completely failed. No matter what we tried, it leaks horribly. Since I'm past my return window, I'm out the money. I decided to spend more hoping that this would be better that the cheaper Brita pitcher I had that just didn't work for us. My next step will be to go with a different brand. We hardly got any use out of it & it's a super big bummer because I bought replacement filters.