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MOLD!!!
PLEASE DO NOT PURCHASE FROM LUCID! DON'T WASTE YOUR MONEY! THEY DO NOT HONOR THEIR "WARRANTY" I purchased two mattress from this company, a full size and queen size. The full size mattress, i purchased for my 11 year old daughter, became super stiff and hard just a couple of months of purchasing it. i contacted LUCID and they told me to "walk on it and put it under direct sun light," to make it soft again.
The queen size mattress, i purchased it Nov. 2017, this weekend as i was cleaning and moving things around, i notice the bottom of the mattress was wet, and under the "water proof mattress cover" it was full of mold. Again, i contacted LUCID and was told that it was most likely a liquid spill or sweat, i told them i purchased the mattress cover bag and the water proof cover as recommended here. This is disgusting! ofcouse, LUCID blame us for it!
December 2018 · Home and Kitchen · verified purchase