705
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ranked #19,864 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Purchased this printer three months ago and as of today ...
Purchased this printer three months ago and as of today it won't power on at all. No lights, no sounds. Tried a different power cord and outlet, no luck. The only thing I can think of is a power surge, but it was plugged into a fairly new surge protector and I have no trouble with the other devices plugged into the same strip. I doubt I printed more than 50 pages. So I search in vain for a way to contact support on HP's website. After inputting my serial number, I am informed that I have 9 months left on my warranty, however "This product is no longer serviced by HP. You may search for possible solutions on this support website."
August 2018 · Office Products · verified purchase