Bests & Worsts Reviews from Amazon

I use this thermometer to time my infant's milk because my bottle warmer does not have a timer setting. I have owned 2 of these thermometers in 7 months. Never again. Now, why did I buy 2? Well, read on: PROS --When it works, it is accurate. I have measured the temperature using another thermometer and the temperatures were the same. --The timer is user-friendly. If you are anything like me, you dislike reading user manuals. This thermometer requires no reading - use is obvious. --The timer lets you see how much time has elapsed so you start to get a feel for how long it takes certain things to warm. For instance, I now know that it takes my daughter's milk about 3 minutes to warm from ice cold to 100 degrees. I can plan accordingly. --The alarm is loud, but you can choose a silent setting. --The numbers are large, so you can see them from afar. CONS --HUGE CON: It doesn't work for more than 2 months. I have bought this thermometer twice now and each one stopped working within two months for the same reason: Instead of showing the temperature of the item you are heating, it shows "LO". What "LO" is, I couldn't tell you, but once you see that, it means the thermometer is done working for you and you are out of luck. --Return is a pain. You would think that a manufacturer selling an item that has a known defect would make return easy, right? Or even better, send you a new one as soon as you complain, right? Nope. Amazon makes you return this item first and then wait for your refund or order a new one without having received your refund. No customer service. No apology. No complimentary shipping of a new one so you are not inconvenienced. Very lame. --The fact that the manufacturer has yet to fix this bizarre "LO" defect that so many reviewers have complained about tells you how little they think of their customers. **Please click "yes" below to let me know this review helped you!**