Bests & Worsts Reviews from Amazon

Bought the 'protection plan' for a food saver product that didn't work upon receipt. Completed the warranty registry and was automatically denied. Called and had my call returned shortly. Apparently, my choice of 'does not work properly' was the wrong option, creating my initial denial from Square Trade, as their representative said, "But you wouldn't have known that." Any other third party service warranty I have used - has you return the product to them. However, I am told, Square Trade runs concurrently with and only becomes effective after the manufacturer warranty - but will cover any defect not excluded - external damage or wear and tear. So, my 3 year warranty is reduced to a two year plan...Oh, and you don't receive contract details until AFTER purchase, because a 3 year protection plan sounds like 2, doesn't it?