Bests & Worsts Reviews from Amazon

I really was hoping to love this headset but I found it to be seriously flawed. 1 - I installed it on my HJC IS MAX -2 helmet last night and this morning took it for a test ride. Cardo boosts about being in partnership with JBL and on the box, it says, "Now with the powerful, immersive sound of JBL" so I expected a quality sound. The sound is very low and w/o bass. I read quite a few reviews about the inferior sound quality but had to experience it for myself. At highway speeds (75 MPH), with my full face helmet and the volume at max, the sound was barely noticeable. I made a stop to adjust the speakers but still had the same issue. 2 - I just bought the unit. This was my first time using it and its out of the box new. The sound boom works fine in my house but does not work at highway speeds. Cardo makes the bold claim of "Natural Voice Operation." but what's the point if the unit doesn't work when I need it to. Cardo provides a list of the voice commands but today, none of them worked (while I was riding). 3 - The Cardo app is able to connect to local FM radio. Come on, this is 2019, not many people still listen to FM anymore. And, the sound was full of static. 4 - The app does not connect to the music on my android phone. I rode to Cycle Gear to have one of their techs look at the unit. The gentleman confirmed that all was connected properly but said there must be an issue with my particular unit. At CycleGear, I bought a Sena 10S unit. On the way home, I had a smile on my face. I don't recommend this unit. For the price, there are better options. Perhaps someone who doesn't care about a quality sound will like this unit. For those who do, stay away.