Bests & Worsts Reviews from Amazon

Please let me start with how much I LOVE Anker products. I have been using them for over 3 years and have never had any issues with their charging cables aside from normal “wear and tear”. Unfortunately tonight I experienced a very odd and seemingly random break! I have had this cord a little over a month, ordered on Nov. 25. I have had zero issues with it, it’s been charging at lightning speed, and the cord had shown no signs of any possible issue. I plugged my phone in this evening and heard a louder “snap” than the normal sound a charger makes when it becomes snug with the phone. I instinctively pulled out the cord and was met with the picture attached :( I in no way am trying to turn anyone away from this company, faulty things can happen to any product. I’m just disappointed this happened, and happened so soon after purchase.