Bests & Worsts Reviews from Amazon

We bought this to replace a 20 year old Panasonic microwave expecting the same durability. It looks great an worked as expected for 2 months. During a 3 minute cycle the device stopped heating about 1 minute in although it was still running, maybe the fan. Then a burning odor followed and I unplugged the device. After about 1 minute I plugged it bac in and it immediately started to sound like it was running but no light on inside and turn table was no turning. Thu top of the oven was so hot it burned my hand when I touched it to move it to unplug it again. When we called Panasonic to report the problem they said they would send someone out to inspect it. Three days later we received a call stating there was no service center in San Antonio and they would send us a box to return the oven to be repaired. Wait a minute, we bought a new oven, if I wanted a refurbished oven I could have bought one. They said we did not buy it from Panasonic so we would have to accept the repair or buy a new replacement. My kids have an Emerson they bought over 6 years ago, my recommendation is to buy an Emerson. Panasonic sucks