Bests & Worsts Reviews from Amazon

Despite adjusting the screen display setting, the phone keeps dimming every 5 seconds and there are some other glitchy things it does. The company sent me a second phone and it does the same thing. The Verizon tech could not solve the issue and referred me to a Samsung tech who determined that the seller is not doing their refurbishing under Samsung's protocol. They couldn't even get the phone to accept the security updates. I use my phone 100% of the time for work and this has been a major inconvenience and more stress than I could imagine. I would not buy from them again. They have to know their product is crap. The stupid screen won't even stay on unless it's an active app or video. How could it possibly pass an inspection? I gave them a chance to send me a phone that actually worked and they didn't even check the second phone before sending it to make sure I wouldn't be dealing with the same issue again. That's not service.