Bests & Worsts Reviews from Amazon

This was not a bad fitness monitor right up until the display became distorted. I had only had it 6 months, so I contacted Fitbit to see if I could get it fixed or replaced. That's is when I was put through hoops for hours trying to send videos of the display, which I did, but then it was too blurry, yeah, right, the display is blurry, that's why I need a replacement. I asked for a Supervisor and she asked for more of the same. I finally had enough and told them I had been a loyal Fitbit customer, they did not care. Worst customer service I think I have ever experienced. They even implied I did not know how to use the device I had been using for 6 months. How insulting. My advise, do not ever buy anything from this company. I know I won't make that mistake again.