Bests & Worsts Reviews from Amazon

I see a lot of mixed reviews about how great this product is, or how it used to be great and now the product feels different, or how it's terrible and people don't understand the great reviews. It is easy to miss that there are TWO formulas of cetaphil face wash. There is a daily facial cleanser and a gentle facial cleanser. There is no distinction in the packaging except the one word - daily or gentle. I have accidentally purchased the gentle cleanser so many times because it's the one usually on amazon and I miss the slight difference in the labeling. The daily cleanser is fantastic. It removes all your make up and leaves your skin feeling fresh, not overly dry. The gentle cleanser barely removes anything and feels like a slimy film. If you find that you are having a bad experience with your cetaphil, check which kind you purchased. I usually have to get the daily cleanser at my local drug store since it's rarely on amazon. But it's worth it. Try it and you'll see the difference.