Bests & Worsts Reviews from Amazon

Item stated before I added to cart, that item was from Wireless Experts fulfilled by Amazon. NOTE -- if you click on item today you will see different seller. Click on it a few hours later and seller will be different again. I have NO IDEA what Amazon is doing. I've seen this on other items that Amazon sells. There were previous reviews about BOTH the phone and the manual being in a language that was not understandable. Mine came in Spanish. Seller not honest in description of item. See below how to ENGLISH settings. So far, 2 days, I am pleased with the phone. I installed a global SIM from company called "Roam Simple" and tested texting and making calls FROM USA; it connected to T-Mobile. Works well. I've not used it outside USA yet. Getting connection and call quality will vary in the EU based on country, city, etc. (I have used other phones in the EU.) Call quality / clarity: In US - fine. (my SIM connected to T-mobile in USA.) DUAL SIM ... nice feature ... use one in your country with cheap in country rates. Other SIM use it for your international travel global SIM. Volume fine. (in some previous reviews people mentioned issues. ) FM radio - works OK. (NOTE - adjust volume up and down using the center button.) Texting - no full qwerty keyboard so it is texting as it was about 6 years ago on most phones. World Clock, Alarms, Stopwatch, Calculator Battery: Mine came with an LG 950mH .. great! is still showing fully charged. Torch (Flashlight) .. nice feature. Press center button in UP direction to turn on and off. Phone is great size for traveling. No WEB / internet access with this model. I was not expecting it. Up to 250 contacts. MAKING CALLS and SIM: If you buy a country specific (Argentina) or region (EU) SIM then you may not get service when the phone is in the USA. I bought global SIM for $29. Check with your SIM provider BEFORE buying. NOT ENGLISH: Box was in English, I was hopeful manual would be. It was not - it was in Spanish. I spent about 3 hours looking for a manual. I found full ENGLISH USER GUIDE on the LG Australia web site. Search the LG site for A190. The model appears to be the same as the A275 that was sold to Spanish and Portuguese (Brazil) countries. (the A275 manual not English is on the LG Brazil site). ELECTRIC POWER: The power supply had a USA plug. I cannot tell if it is DUAL VOLTAGE phone charger allowing it to be plugged into non USA 220V power outlets with just a conversion plug. I will be using a POWER CONVERTER (search Amazon for 220V to 120V converters). You may need a converter than actually is a transformer - converting power down to 120v. COVER Some people talked about cover problems. Gently press down on back cover and gently slide down SLIGHTLY - about an 1/8 of an inch. Then from the back, where cover should be extended past end of the phone, lift up the cover. INSTALL BATTERY. If you ever did this on any phone, this should be simple. (NOTE - SIM slots are under the battery.) COVER - back on: DO NOT SLIDE COVER UP. Start with placing cover back on to position where you popped it up. THEN slide it up the 1/8 of an inch to lock it in place. CHARGE THE BATTERY The power input for the cord is under a rubber cover on the LEFT side. It only OPENS on way. BE CAREFUL. Turn phone on its side. With the power cover appearing to your left, gently pry up the rubber cover lifting it at the right edge (the right edge is slightly larger than the left edge of the rubber cover). Lift it about 1/16 of an inch and then swing it up / out. If you get USA power plug, plug into phone and into USA outlet and charge the battery. CHANGE THE LANGUAGE: My phone's language was set to Portuguese. To get to English: 1. hold down the end-call button (which is also the on/off button) on the phone to power it up. 2. press upper left button - Menu 3. reply "Si" (yes) using the upper right button. 4. Enter 9 (settings) Ajustes Configuracion & Herramientas 5. Enter 3 (Language) Idioma 6. Enter 2 (English) Ingles