Bests & Worsts Reviews from Amazon

I am a 66-year old woman - active, busy and set in my ways. I use my kitchen a lot but in recent years I have begun to leave pans and kettles on the stove to go outside to do chores or go to my computer and get absorbed in something else. So I have burned out the bottom of several pans and the last casualty was my lovely gooseneck tea kettle. Fortunately, the rules I have made for myself regarding the stove have been effective but I still needed to replace my tea kettle. I read reviews about many kinds of gooseneck tea kettles and thought if I'm going to do this again I want a kettle with a brain. Well, I got more than that. Though this kettle had mixed reviews, it is important to read between the lines. I got the impression that the people who complained were impatient people. And the people who loved it were smart people. When the kettle arrived, I was puzzled by the heating element and found the directions badly written. But I was determined to be one of the smart people so I boiled some water. I waited by the kettle but I didn't have to wait long. It is said "a watched pot never boils" but this one did so fast that if I hadn't heard the little "ping" I wouldn't have known it was ready. My initial impression of the key pad was that it was "much ado" with regards to the temperatures varieties. But when I set the key for 200 degrees for my daily Lapsang Souchong, the brew was perfect. I had no idea that 12 degrees could make such a difference. So in a nutshell, the kettle works so fast, I had no time to walk away and forget it -- an energy saver both human and electrical!! The temperatures are magic and need the barest of touches to set (less than an iPhone). The company is responsive to inquiries (I made one and they responded right away). I've used the kettle for almost three weeks every day, dry it out after every use and store it in the cupboard. I hope it will continue to work so well for a long long time.