Bests & Worsts Reviews from Amazon

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ranked #87,081 most helpful out of 571,544,897 reviews
★★★★★
Better than a Keurig.. and Cheaper, Too!
I've been a loyal Keurig customer for over 10 years. Faithfully buying their nicest home models every 1.5 - 3 years (the average life span of a Keurig). When our last model died, we did not want to switch to the 2.0 system so we were forced to look for other machines. A friend suggested this one and I have to say, we are both really happy with it. The Pros greatly outnumber the Cons so I am going to start with the Cons first. Our coffee consumption, just for reference, is about 3 cups for myself, and between 5-10 for the love nugget. CON - After a month, the only complaint we have for this machine is the energy saver mode - in that you can't shut it off if you want the water to be warmed past two hours after your last cup. So in the morning, when the love nugget is walking around in his zombie-like trance, grumbling and moaning, he has to wait a minute or two for the water to warm (to which, he grumbles and moans - as he is not capable of actual words until his first cup (ok.. third) of coffee.. By the fifth, he is stringing words together in sentences. Coffee is a very important part of the day. PRO(S) - 1. The coffee spinner - when I saw this, I thought it was just a cute but gimicky appearance feature, but it really does make a difference in the taste of the coffee. A lot of the darker roast coffees have that nasty bitter taste, and this technology eliminates it so you still enjoy the deep roast flavor without any of the tang. Kudos, iCoffee! Good one! 2. The ounce dial - with a Keurig, I thought we had it pretty good with 5 different options, but no - the ounce dial is better. If you find a roast that you like that would taste better with just half an ounce less of water, poof. Done. And the display is large enough so the person behind you (mumbling and groaning) can see it and change it if they need to. The display was so small and oddly-lit on the Keurig (pretty, but oddly-lit), that most of the time we just took the cup size we didn't want because by the time we noticed, the coffee had brewed. 3, The price - half the cost of the nicest home models in the Keurig line and has all of the same features that we coveted. 4. The cup glow - ok - this really doesn't affect the taste of the coffee, but I found our lives were slightly less complete without this feature. There is a glowy blue light from above that gently cascades down into your mug while the coffee is brewing, filling you with a sense of major accomplishment, as well as anticipation of things to come. It finally makes sense when people say that "They saw the light". I, too, have seen the light. And the light is good. 5. The appearance - it was well-thought out. There's a clear bubble at the top where you can watch the spinner spin, and it matches the design on the cup holder, which easily pops out so you can use a travel mug, then pops right back into place with a magnetic CLICK. The blue light fills the water reservoir as well as your cup. It is the perfect combination of function and pretty. Overall, although change is scary and bad, we are very pleased with this machine and would happily recommend it to anybody who does not want to move away from the single-serve lifestyle of the Keurig machines. **Editing in a comment - 4/21/16** If you bothered to read all this way, anyway - here is another comment in the 'pro' category. After 6 months, our Mozart refused to suck water. Straight-out refused. The love nugget grumbled something incomprehensible and pointed. Supergirl to the rescue, I have my pink paper clip in hand, ready to remove the coffee ground blocking the flow of water from the upper needle... However, the day was not saved... til I called. I'm thinking - I never filled out the registration.. But if they let me order a part, maybe we can still save our Mozart. Talked to their customer service... and not 6 hours later, a new replacement Mozart is on its way. I asked, "How much for the replacement?" since I was hoping to only have to buy a part - they said nothing.. Not nothing as in silence. They said, :"Nothing." Really? You're replacing our already awesome coffee maker for nothing? *Happy Dance*. Kudos, Remington. Never has Keurig offered to replace our machine when one has failed (and often they have failed!) Truly happy campers, here.
October 2015 · Home and Kitchen · verified purchase
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