Bests & Worsts Reviews from Amazon

I bought this coffeemaker after returning my Krups KM7000. Overall, I have been pleased with this model, save for a few quirks. The bottom line is that it makes OUTSTANDING, HOT coffee with great convenience in a design that appears very durable. I have NOT had any problems with getting the pieces together and I do not find it complicated on a day-to-day basis whatsoever. PROS: -Coffee is full-bodied and flavorful. I use the 4-cup setting with about 3 cups of water and the strength set to strong. This uses the aroma feature, and the coffee is perfect. -Temperature is perfect, the hottest I've tasted from a model like this. The base WARMS THE THERMAL CARAFE when the machine goes on, then goes off when the brew is complete. This may theoretically be eliminating the effect of the cooling of hot coffee by a stone-cold carafe. On the other hand, the carafe is highly insulated and it may be doing nothing. The bottom line is that the temperature is perfect, the coffee is still hot even after adding cold milk. The coffee remains hot for quite a while in the thermal carafe. -Design is quite nice- it is self contained as opposed to other mill & brew models that have parts that swing around. The design feels very robust, there are no wimpy plastic bits. There is a piece that fits over the grind basket that has a gear which appears to rotate, likely to keep steam out of the grinder. -It could not be easier to use on a daily basis - all I do is put in THE RIGHT amount of water, put the cover on top of the brew basket, and press program (I have it programmed for the same time every day). After it brews and I pour the coffee, I swing out the basket, pour out the grinds & rinse the basket, rinse the carafe, and I'm ready to go. -cleaning is simple; I notice others complain but I haven't had any problems. See above for my daily routine; I've been using the brush weekly on the grind spout, it takes two minutes and is not messy. -The brushed chrome looks great on the counter. -3 year warranty is reassuring CONS: -The grind appears to be too coarse. Other models have a grind control to change the coarseness of the coffee, this one does not. This has improved a little after a few weeks of use, but not completely. Also, I've noticed that (through laws of physics) the coarsest part of the grind stays on top, then the finer grounds work their way to the bottom. This is probably wasting a bit of coffee, but once I worked out how much water to use it doesn't affect the strength. Overall I have not noticed that I am going through coffee faster than before, so I think some of the "coffee wasting" reviews may be somewhat overstated. On first glance it does appear to use a lot of coffee when you are pouring out the grounds, but looking at how many bags I'm going through it doesn't appear much different. -The mechanism to pour coffee from the carafe is not perfect; it works ok when pouring out from a mostly full carafe, but to get the last cup or two from the bottom I have to take the top off. If I don't it drips all over the counter. Taking the top off I can pour it without any mess. -The water indicator level is on the right side near the back. If you are putting it against a wall on the left it will be fine, but on my counter it needs to be against a wall on the right, so if I need to look at the water level I need to pull the coffeemaker away from the wall. To get around this I have figured exactly how much water to put in from a measuring cup. THE BOTTOM LINE (again): The coffee is excellent, and HOT. The design is marvelous. On a day-to-day basis it is extremely easy to use and convenient. The grind is a bit too coarse, but I don't seem to be going through coffee much faster than before, so this may be a little bit of an illusion. YOU WILL BE ABLE TO ADJUST THE STRENGTH OF YOUR COFFEE USING THE RIGHT AMOUNT OF WATER. I can strongly recommend this coffeemaker if you want hot, convenient, fresh-ground coffee every day. Enjoy!