Bests & Worsts Reviews from Amazon

Ok the pros and cons. Con: - The unit is about 18 inches tall by 5 inches in diameter (guessing) and is fairly heavy. So, under the sink installation is a bit tight. However, I will say that I was able to put it under the sink area with my slide out garbage and a disposal - so it's not THAT bad. Just need to keep that in mind. - Instructions are minimal and it would actually be nice if they identified the "In" vs. "Out" flow on the unit itself, not just the instruction sheet. Pros: - First, let me say that Cuzn's customer service is excellent and responsive. - First unit I ordered came with an obvious defect in the brass connector. Aside from the defect, I was able to get this unit connected and working with no leakage (which was my concern). - Between seeing the defect and connecting this unit, I did email Cuzn's support. They responded quickly asking for images of the damage. I sent the images. I informed them of having gotten the unit connected successfully and they still sent out a replacement, which I appreciated very much. OK - Onto the product - I own a coffee roasting business, so I am brewing and testing coffee on a regular basis. When I ran water through my $1000 coffee brewer, It left white residue anywhere it dried, the water was horrible. Installation of CuZn has resulted in a significant reduction (almost completely) of this. It is almost as if the water is being softened as well. - Taste etc: The water taste like water...like NOTHING...the way it should. In fact, if I put my tap water up against this water, you can smell, see, and feel the difference. There is a huge difference in the feel of the water if you take a sip and swish it around in your mouth. Last, there is a massive difference in the chlorinated smell and overall taste. . My water is heavily chlorinated, but like I said - totally different smell between my regular tap and the water coming through the CuZn. You can also see a difference too. Although it's harder to recognize this, it just looks a bit more crystal clear than the regular glass of tap water. - Setup: Easy peasy. I hate plumbing and dealing with it, so even though I hate that...I have to say that the setup was pretty painless. Final: Clearly this gets my thumbs-up. In fact, I liked the results it had with my coffee flavor and coffee maker so much, I got a second unit and installed it in my kitchen and put a "drinking water" faucet on my sink, and installed a "T" to go to my ice maker. My ice cubes are significantly clearer and I have tossed my brita jug away and sold the filters on craigslist. Perhaps some day they'll make a 55 gallon drum version that I can install in-line from my main.