Bests & Worsts Reviews from Amazon

First, I will say this is the best toaster oven I have ever used. Bread toasts evenly on top, mostly even underneath. The reason the bottom of the toast doesn't match the top is because the bottom of the toast rests on a rack, of course. The toast tastes great. The toaster appears to be of good quality. It also looks nice. If you want or need a toaster oven and don't mind the high price, I think you will happy with your purchase. I do feel the steam feature for toasting bread does make a difference for the better. I deducted a star because there's absolutely no love for frozen toaster waffles, either anywhere in the instructions, or on the unit itself. Toaster waffle sales in the USA amounts to hundreds of millions of dollars annually. Perhaps, toaster waffles are not popular in Japan, which might explain why there's no mention of them and why they do not include any instructions, such as whether to use the steam when toasting them or not, or recommended times, etc. This just means that people who want to regularly heat their frozen waffles will just have to do experimenting until they find what's best for them. Sure, that might mean there will be some that are wasted, but maybe not. Let me share my frozen waffle experience with the Balmuda. First, I emailed the company and asked if they had a recommendation when it comes to these. They wrote back saying to toast them using the regular toast setting for 4 minutes, and use the 5cc of water so it'll steam. So, I did that. The waffles fell apart when I tried to eat them. The inside was too soft. So, then I tried the same setting and the steam for 5 minutes, then 6 minutes. Still not good for me. Then, I tried the Pizza and other product settings. Still, not satisfactory. I finally gave up on the idea of steaming the waffles. I then switched to the traditional 400 degrees. I pre-heated the toaster oven for 5 minutes at 400 and then added two waffles. I cooked for 5 minutes (not cooked enough), then 6 minutes (not cooked enough), and then 7 minutes. I was finally satisfied with: Preheat at 400 for 5 minutes, then heat the waffles for 7 minutes. Assuming the Balmuda holds up for a long time, I am glad I bought it.