Bests & Worsts Reviews from Amazon

I recently took a new job and moved from a private office to a cube. Of the many adjustments I had to make, one was where to hang my jacket on colder and rainy days. Searching Amazon, I found this product. It works, is inexpensive (I paid less than $9), and being made from recycled plastic is environmentally friendly. The coloring is great, as it is understated against the gray tones of my cubicle walls. Now, here is an important point. My cubicle walls are 3.25 inches thick, and this product claims to be able to accommodate walls and doors up to 3.5 inches thick. So I loosened the top screw (need a screwdriver to loosen/tighten) and opened the slide as wide as it could go. It went around 2.5 inches, max. However, in a fit of frustration, I took the screw out completely and separated the two pieces (the hook part and the arm part). That was when I noticed that the arm part was reversible! All you needed to do was rotate the arm 90 degrees, and you had a longer arm to use! (See the product photos I uploaded, if this is in any way unclear to you). Voila, suddenly I had a fully-functional coat hook that fit my cubicle wall and holds my jacket, backpack, and hat perfectly. It would be a *great* idea of the makers of this product would either put some instructions about this in or on the box, or at least mention this fact on the product page. That would wipe out all of the 1-3 star reviews for this superior product.