Bests & Worsts Reviews from Amazon

This vacuum has exceeded every expectation I'd had for it. I'd had an old (OLD) heavy canister vac that worked ok but literally weighed like 50lbs and one weekend tried my mom's original shark and thought it was great- light weight and maneuverable, but that it lacked power on rugs and the cup was absurdly small. When I read about this one on Shark's website it seemed to have addressed those concerns and then some. Since receiving it I've become that annoying friend tells you way too much about her vacuum and why you NEED TO GET ONE NOW. I have mostly hardwood with large area rugs- it is so easy to switch from the different power levels. The different tools and power-head options mean that if I see a hard to reach dust bunny, I easily switch to a mode that grabs it without a pause. I used it the other day in my kitchen and I was getting crumbs out of drawers, dirt from the floor, and cobwebs from above cabinets without having to move from where I was standing. The suction is incredible for the size- the power head propels itself across the rug. I am vacuuming more than I ever did before because it's so simple to use and I've noticed a marked difference in how clean my house is. It blows my mind each time I empty the dust cup to know what was lurking in my rugs. The hand tools work well and you can clip two of them onto the vac itself (I'd like to have been able to have all 3 but it's a small unit- not much space to put anything else). If you are using it and need to stand it up you just pop the top off and it sits on the power head. You can also store it like this or hang it from the included hook. The dust cup could still be a bit bigger (I empty it about twice per floor of house), but again, that would add weight and bulk. Super easy on stairs and the long cord means you rarely switch outlets. Like, seriously, I'm a little too excited about this thing. Buy it. You will become a happier, vacuuming maniac like me and end up talking way too much about it to your friends. **Update: 1/3/16** So still love the vacuum- one design flaw, however: there is a sprocket (doo-hickey?) that holds the roller brush in place, that on my vac would eventually get hair/thread wrapped around itself and require me to dig it out. This sprocket (the red one on one side of the roller brush bushings) does not come off and in fact, when my uncle tried to unscrew it with a star shaped screw driver, it snapped, essentially breaking the floor attachment. I called Shark to inquire about purchasing a new floor attachment, explaining why we'd try to remove the piece but owning that it was my fault the piece had broken, and they immediately told me to send the WHOLE thing back and they would mail me a new unit. I repeated that it was really only the floor brush but they insisted on sending a new vac because they would like to "take a closer look at why it broke". They paid return and new postage and I should have the unit this week per my fed-ex tracking number. I'd almost shave off a star due to the piece being prone to clogging but inaccessible to cleaning, but this level of customer service is a rare bird these days and they've got my business. I'm hoping the new vac will have a tighter-fitting sprocket so that the issue is solved. Very pleased with the treatment I got. **Also, seeing some reviews saying it's noisy- I have not found it to be so. In fact, when I first plugged it in my 5 year old, used to my old behemoth, plugged his ears and then after a few moments took his fingers out and said "Oh, this vacuum is quieter!". So take that for what it's worth.