349
people found this helpful, as of 2023
ranked #66,402 most helpful
out of 571,544,897 reviews
★★★★★
4-year Reviw! Great product, great customer service.
4 years later review (2):
I still have this mat laid out in my son’s bedroom instead of a carpet. It has been used daily since 2019 (original order). 4 years later, it still looks and feels like new. I even have 2 feet of the bed on top of the ends and somehow, it self heals after a while. No rips, it is still thick and squishy. I have not noticed any flatness.
Cleanup is easy, I usually use a non-harsh cleaner with a damp cloth. This is way better than those tile mats as it’s one big piece, less crumbs goes underneath. I just lift up one side and vacuum. It’s still 5 starts for me, I highly recommend!
UPDATED REVIEW (1):
I contacted customer service and they sent a replacement right away. I was not aware that the mat came with a one-year limited warranty and mine was still within a year. They let me get the oracle + zen line as a replacement since I didn't want to risk another discoloration on the white side if I was going to get the zen line + triangle. But they did mention that they already fixed the defect and the newer ones should be fine.
The mat that I got must be a new version. It's the same thickness but squishier. It cleans up easy as the first one and it's perfect for protecting my little one from trips and falls. It provides adequate protection if laid on hard floor and more if on carpet. The replacement came with the velcro straps but there is no bag included; which I do not mind since I find using the velcro straps easier when I have to put it up for storage/travel. I've used the bag once but it's hard to get it in and out.
Overall I am happy with the purchase and and excellent customer service. It is well worth the price and I recommend it highly!
ORIGINAL REVIEW:
I bought this mat May of this year and I loved it until the white side turned yellow. I have been taking care of it since I got it, I do not have pets and I make sure that my little one and I are clean before stepping on it without shoes on. I wipe of every spill right away and I've been diligently cleaning it thoroughly at least once a week. I now have to use the gray side. For the price point, I expect better.
December 2019 · Baby Products · verified purchase