Bests & Worsts Reviews from Amazon

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353
people found this helpful, as of 2023
ranked #65,427 most helpful out of 571,544,897 reviews
★★★★★
No leaks if you follow these simple directions!
I have never written an amazon review before in the many years I have been a customer. I felt compelled to do so after seeing all the bad reviews this product has unfairly received. I studied all the good reviews and bad reviews before I bought this and I gave it a try. I've had it setup for a month now and it works PERFECTLY. Not a single drop of water has leaked. The secret to making sure it doesn't leak from the faucet tap is to follow the advice of another reviewer who had success with this method and posted it. I used his technique and it worked just as he said it would. When you install the faucet you will find that you are supplied with two rubber gaskets that go one on each side of the metal housing of the dispenser body. You will notice that these gaskets are flared out with the flared end facing away from the metal on either side. The secret is to make sure that it is tight enough that these gaskets are no longer flared but flush on either side. If they do not appear flush or almost flush, it's not tight enough and it might leak! Hand tightening is not enough, you need to use a pliers or ideally a 1-1/8" socket over the nut and turn that by hand. If the gasket is still not flush or you want to be extra sure, fill the tank with HOT water up to the top of the nut and let it sit for 5 minutes. Carefully drain the hot water and immediately take your socket and tighten it again. You will find you will get another half turn out of it at least. Obviously, be careful not to over tighten or you could bend the metal. So to summarize, if the gaskets do not appear flush its not tight enough! It may leak. It's that simple folks. All the jokers who are saying the good reviews are paid reviews or there is no wrong way to do it are fools. These are not paid reviews, it's common sense and yes there is a wrong way to do it. As far as it leaking out the seams as some have suggested I have no seen that and since those are all old reviews I think it's safe to assume the manufacturer has since corrected any of those kind of defects. I highly recommend this dispenser. For the ultimate combo buy the no spill cap that works for crocks. Works great. UPDATE: Over 2 years and 4 months later and not a single drop has leaked from either the tap or the seams. We use it every day. Fantastic product.
April 2013 · Industrial and Scientific · verified purchase
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