Bests & Worsts Reviews from Amazon

The Ring 2nd Gen is my first experience with a home install of a security system; however, not my first experience with security systems in general. If you're somewhat tech savvy you won't have a problem setting this up. The materials provided upon unboxing were sufficient enough to guide me to setting up and installing this security system without any prior experience. I am converting over from ADT due to their expensive monthly costs and I was extremely happy to find that the magnet side of the window and doors sensors (the smaller side of the sensor) worked with Ring. What this meant was I only had to replace part of my ADT system, thus making install easier and less time consuming. Software is easy to use. I was able to figure it out on my own without any instructions. Some people will complain that Ring doesn't have glass break sensors but coming over from ADT I will tell you that this is a blessing. The biggest false alarm you will get is from glass break sensors, especially if you have kids. I can't tell you how many times I had a false alarm go off because a kid banged their toys around, or screamed at the right tone, or threw a dish into the sink. I understand the need for glass break sensors in certain situations, like a bigger where you might not be able to hear a window break. If you want a glass break sensor there is nothing stopping you from putting a window/door sensor on the glass itself, positioned in a manner that doesn't interfere with the operation of the window. Stick the sensor on the bottom of the window frame and the contact magnet above it directly on the glass. If/when someone smashes the window and clears out the glass to climb thru, it's going to go off. I get that this is not practical for every scenario and every window, but it is an option. Alexa Guard is another option and while it isn't a true glass break sensor, it is a bit of a backup. I want to edit to add that I'm a little frustrated with Amazon on the package options and shipping. I bought the 14 piece kit, however, I did not need the 14 piece kit. I didn't need the 2nd keypad, motion sensor or range extender. All I needed was one the base station, one keypad, one motion sensor, the fire alarm listener and 8 contact sensors. Buying all that stuff separately cost more than the 14 piece kit so I was forced to order it. This is when I became aware that a true 14 piece kit doesn't exist. What Amazon did was ship me an 8 piece kit and then all the other pieces separate, like I wanted to order anyway. They all shipped at different times with the last pieces arriving 5 days after the initial kit. I wish they would have at least arrived at the same time so I could have installed my system all at once, however, doing it this way gave me the chance to see just how easy it is to add on additional devices at any time. The cellular backup is via AT&T. You'll want to check service at your address.