Bests & Worsts Reviews from Amazon

I got this TV 5 hours ago from BestBuy for slightly less than offered on Amazon. I've spent every minute since trying to adjust settings and get the Netflix App to work. Here are the highlights of my experience thus far: LG Picture defaults are not good. This is one of the many reasons why their TVs appear to have poorer quality when displayed next to Sony and Samsung models in stores. I was well aware of this as this is not my first LG TV. This would mean you have to spend some amount of time getting things to where you like them. In my case that would be switching to Expert1 settings and lowering the saturation down (the reds are far too saturated in all default modes, which reduces local contrast in my opinion). I also like to turn down or completely off TruMotion, but I know others prefer it especially if spending a lot of time watching sports. The two other TruMotion modes they have are "smoothness preferred" and "clarity preferred" (this is one was default). TruMotion is what's responsible for the "soap opera" appearance of movies. This has improved greatly since it was originally introduced, but I think it actually causes some digital lag in certain scenes. Don't quote me on this it's my personal, and unfounded on any evidence, opinion. HD to 4K conversion is adequate. I did not notice anything apparently wrong here, but I'm sure as I spend more time watching I would have a more to say. The 2D to 3D conversion is actually rather good. I tested by watching tennis, hockey, soccer, and a movie. Of course, the quality is far from something that is natively shot in 3D, but at least you have the option. (A side comment - LG uses Passive 3D, which the interpolates each horizontal line presenting one for you left and one for your right eye thereby reducing the overall resolution available by 1/2. This, however, on a 4K TV means you're only stepping down to HD, 1080 rather than the 2160 available with 4K*). 3D - as available in LG's free content (native 3D). It's being streamed to the TV and yet quality was absolutely stunning. My wife and I spent 40 minutes watching a documentary on a moss garden in Korean to simply enjoy the picture. She claims that the Samsung's active 3D is better, but then I don't find this feature significant enough to justify the 25-30% price jump. Also, passive 3D means cheaper, much cheaper 3D glasses that require no batteries or charging (I'm actually pretty sure it will work with regular cinema quality 3D glasses). The Magic Remote is actually very practical. You can image after the amount of hours I've spend adjusting sound and picture quality, as mentioned above, my hand would be tired, but it's not as bad. It's very intuitive. The scrolling and joystick options are still available if preferred, but motioning with the remote is easy and accurate. You don't find yourself hunting around the desired option as I would have imagined prior to using it. I'm not sure if that's the best way to input text, however, although the onscreen keyboard displayed is QWERTY and not like in previous LG models. WebOS is implemented well, BUT...you must upgrade your firmware in order to run the Netflix app**. It will not run out of the box. I spent over an hour with LG support on the phone (they're utterly useless) only to have them recommend that I return the unit back to Best Buy. While talking to them I ran the upgrade (I should have probably done that prior to calling), which then allowed me to finally upgrade the Netflix app and run it. The errors I was seeing originally were "Netflix coming soon..." and "406". I had no issues with any of the other applications. YouTube, AmazonPrime, the web browser and others ran fine with the original firmware version. This is probably the cheapest ALL BOXES CHECKED TV out there as of May '14. As such it will be a bit of a compromise. It will not have the greatest picture, it will not have the best sound, its software will need updating before you get it to work 100%. All this said, I do like this TV as it bridges the gap between the $1k smart TVs and the $2K+ UltraHD TVs. It fits the budget of more buyers and it will contribute to commoditizing 4K content. * This is an oversimplified view of 3D, passive 3D and 4K. I'm unaware of the actual algorithms applied to the picture, but after reading a fair amount of material on the subject this is how I explain it to myself. ** My TV's original software version was 3.13.19 and WebOS 1.1.0-6119. After the first an only upgrade I've done it's running software ver. 3.13.26 and WebOS ver. 1.1.0-6126