Bests & Worsts Reviews from Amazon

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417
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ranked #49,473 most helpful out of 571,544,897 reviews
★★★★☆
Very Good but Unexpected Downside
This is my 3rd robot vacuum. My first was a Ecovacs bought on sale for under $200 about 3 years ago. I loved it but after 7 months, it stopped connecting to internet. Company sent replacement (after 10 calls to company). Second one did the exact same thing - 7 months in it stopped connecting to internet. Company sent a 3rd replacement (another 10 calls and a very unpleasant company person telling me that even if the 3rd replacement stops working they will not replace again). Again, it stopped at about 7 months. While the thing worked, it was great - enough power to get over kitchen/dinning room transition bump, good app that let me know how long it ran for each cleaning, easy to schedule cleanings (I usually have it set for twice a week while I'm at work), an a long enough battery that even though it was ping ponging around space, it would really clean everything. Decided to change brands. I researched for about a month and decided on an Eufy for about $220. I picked this one because it was thinner than the Ecovacs and had good reviews. One of the things I didn't like about the ecovacs (aside from the 7 month lifespan) was that 1 out of every 3 runs through house, it would get wedged under cabinets in kitchen because the very thin carpet runner was just a mm too high and if front wheel was on tile and back wheel was still on carpet near the cabinets, wedge city. The Eufy never got wedged but a huge problem was that it did not have the power to get over the divider bump between kitchen tile and hardwood floor in dinning room (bathroom was same issue). I pushed it into kitchen and bathroom for a year. I also did not like the app because it did not tell you how long it ran for each time. Battery life was good and house felt "vacuumed" when I got home from work (I blocked off kitchen/bath so it would not get stuck but that is not really the point of having a robot vacuum - I don't want to have to vacuum kitchen/bath when I get home). This time I really did my research and also decided to splurge. I bought the Roboroc Pure about 2 weeks ago. This one is not the random ping pong, but the mapping kind. Easy to set up and connect to internet. I really like that the app give lots of info such as how much battery is used, how long cleaning lasted for each run, and it was easy to schedule run times. It has gone through my house 4 times. Has enough power to get over kitchen/bath transition, is thin enough so it won't get wedged under cabinets (I even checked if one wheel is on carpet and one on tile and no wedge city). Really great suction so my all hardwood floor, 1000 sq ft house really, really feels vacuumed (except for 1 small area - see below). No dust balls in corners that got left behind. It runs around the perimeter first and then runs on lines through rest of space. It makes one pass through house and returns to dock. Here is the one thing I wish was different about this vacuum. With the ping pong robots, they need long battery life because they just go random around the space until the battery needs recharging and then it goes back to dock. They ran over same space multiple times in my house (not that big) so everything was really picked up. This robot runs through house once and then goes back to base even if battery still has life. The run time is about 45 minutes and it still has 70% battery left. I close doors to office and spare room because they are very small rooms with not much floor space to vacuum (too much furniture to make it worth it). I wish it would go back over house a second time or just keep going until battery is done. The four times it has run, I have noticed that it did not pick up everything on carpet runner in kitchen (thin carpet tiles from Flor). If the robot made a second pass through kitchen, I'm sure it would get everything. I was not expecting this feature in the mapping type of vacuum and not a single reviewer mentioned this feature (I watched a lot of reviews). I guess the solution is to just schedule more days to run but I do have to "vacuum proof" the house a bit before each run (pick up dog food/water bowls, pick up small rug in bathroom, put folding chair in kitchen up on counter and put small cube ottoman on couch). Or schedule multiple run times on same day which is what I will probably do. Other small issues to consider - 1 rotating brush up front on vacuum which does not pop off like other two vacs This makes it harder to clean out hair that gets tangled around that brush. Dust bin is a bit smaller than other two vacs. The first "map" of my house was very accurate but the second and third time it ran, the map did not represent all the spaces. I wanted to set it to run in just the kitchen but I did not turn on the map saving feature, so I'm not sure if I can schedule just one room. Have to experiment with that. So far, I really do like this vacuum. I won't ever use the mop feature so I can't say anything about that. It has good suction, it has enough power to go everywhere, does not get wedged anywhere, and my floors feel very clean when its done. I was worried about only one rotating brush on front of vacuum but so far, it seems like it really does it's job. Minus the one thing of not doing a second pass through house, I would recommend this vacuum. I know that it takes a few weeks to really get used to each vacuum and understand the quirks (which is why I know how to "vacuum proof" the house before leaving for work on days it will run). The four stars is for one pass through house, smaller dust bin, and no pop off rotating brush.
July 2020 · Industrial and Scientific · verified purchase
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