Bests & Worsts Reviews from Amazon

This is a fantastic product, if you're not as stupid as I was. If A few weeks ago while washing my car, I was too slow when drying my metallic black BMW 650i, and I ended up with some water spots on a small area at the rear of the car. Those spots turned out to be so impervious to any spot remover, that I eventually had to have a detailer buff them out of the paint, which of course removed the expensive Ceramic Pro coating I had. Before I reached that point, I decided that what happened to me, would probably happen again if I continued using hard water. After some research, the solution was clear. I needed a CR Spotless deionizer. I received mine on time, and couldn't wait to try it out. Assembly was a snap, with little to put together, and very clear instructions. Within 20 minutes, I was hooking the nice stainless steel clad supply line, up to my very hard household water supply, and connecting my water hose to the output side of the unit. I attached the supplied spray nozzle, and immediately began washing my slightly spotted car. After the final rinse was finished, I proudly strolled into my house, confident that I would return to an air dried car with no additional spots. To my horror, the entire car was covered in water spots. I contacted customer service at CR Spotless to find out what they had done wrong. I have to say, John, and the rest of the staff, handle things promptly, with courtesy, and a knowledge that gets things solved quickly. You see, if you take mineral filled, hard water, and put it through their DIC 20 System, the water will reach the output fitting mineral free. This is the important part of my review, and my main purpose for writing one. DON'T USE AN OLD HOSE ON THIS UNIT! The 10 year old garden hose I attached to the outlet, was so contaminated with minerals, that the deionized water dissolved many of them on its way through the hose, and then redeposited the minerals on my black car. These spots we're so tenacious that I eventually had to have them buffed off, and my expensive ceramic coating reapplied. Switching to a new hose, dedicated to this unit totally solved the problem of spots. Now I can rinse the car and walk away with no towel drying. When I come back, the car is beautiful! Don't hesitate to buy this deionizing system, just don't use it until you get yourself a new water hose! It should be common sense, but I didn't think of it, so I hope this review keeps someone else from making the same expensive mistake I did.