Bests & Worsts Reviews from Amazon

So far it seems like a good lock but I have a few concerns. First off, when installing the lock, once it's fully installed, you might expect the lock to be able to be locked and unlocked. This is not the case. When the lock is installed, you can not manually lock or unlock it until the initial setup is complete. I didn't know this and even ordered a replacement because I was sure that I had a defective lock, the instructions also don't make it clear. My next issue is that I can not get it to be detected by 3 out of the 4 phones in my house. They are all iPhones running iOS 9. The first one I paired with it worked great and has no issues. The other 3 can not detect the lock no matter what I try. I read the manuals but they don't say anything about this issue. What I'm guessing is that it can only be paired to one phone which is annoying and I will be returning it if this is the case. Tomorrow I'll call CS and see if they can help. Other then those two issues I like the lock, it is nice looking, locks fast, and has a lot of features. The "Door open/close beep" doesn't work that well and the "forced entry alarm" doesn't appear to work at all. I turned the sensitivity up to the highest and began pushing and punching the door but the alarm never went off. Nevertheless, this is a new product and that can be fixed in a software update. I would recommend this lock because its a very nice, functional lock and I'm sure the firmware updates will only improve it further. I will admit though, $250 is a little steep for what it does. EDIT: I went into HomeKit settings on my iPhone and was able to add everyone in my household to it. So, the first phone paired essentially becomes the leader and then invited anyone else they would like to be able to open the door. They can also revoke their permissions at any time.